Help: Terms and Conditions of Use

This website is for the exclusive use of eligible members of the Newfoundland and Labrador Tourism industry to:

  1. Update current TDMS II tourism operator information profile.
  2. File annual once-a-year update for printed publications.

In order to use this service, you must be of legal age, be eligible to enter into a contract, have secure legal access to the internet through a 128 bit SSL capable web browser and a functioning email account. If you are a new member of the tourism industry, contact Newfoundland and Labrador Tourism to discuss your eligibility. To determine the encryption level of your internet browser, consult our Security Statement. Once declared eligible to use this service, you may obtain a login ID and a password through the interface provided by this website. It is your responsibility to maintain the confidentiality of this password. The Department will not be responsible for unauthorized use of this service.

All other communications with the Department should be through regular channels.

By using the service, you give the Department permission to use the information you provide in guides, web sites, by the travel counselors in the call centre and visitor information centre and in other marketing vehicles designed to promote the tourism to Newfoundland and Labrador.

Information on the Tourism Website, and in the Travel Guide and Hunting and Fishing Guide, are not automatically carried over from one year to the next. Your information must be updated on an annual basis to be included on the website and in publications produced by the Department.

You are responsible for meeting deadlines associated with the once-a-year printed publications, for notifying the Department if you cease operating, and of any change in your business details.

There are also specific requirements for certain industry segments:

  • Accommodations, campgrounds, and hunting and fishing lodges must obtain and maintain a licence from the Department.

  • Transportation service providers must hold the relevant regulatory permits they require to operate.

  • Tour boats operating in ecological reserves must conform to existing environmental and insurance regulations specified by the Government of Canada.

Other eligible tourism businesses include: tour companies; craft shops, studios and galleries that have at least half their merchandise made in Newfoundland and Labrador; festivals and events; natural, cultural and historical attractions; recreational facilities; and any other entity established in Newfoundland and Labrador that, in the opinion of the Department, provides genuine tourism-related service to travelers.

Membership in Hospitality Newfoundland and Labrador or any other organization does not automatically make you eligible.

After logging in, follow the instructions included on the various screens to complete the information form and submit it. The screens include a variety of tips, examples and help files. Include only the information required. Do not include or post graphics, photos or any other non-required content. If you have a question about the form, or a suggestion on how it may be improved, please contact us.

Once you submit the Tourism Operator Profile, TDMS II will generate an automatic email message, using the email address you supply, advising you that the form has been submitted and will be processed by staff as soon as practicable.

Staff will contact you if there are deficiencies in the information provided or if clarification is required, as time permits.

Marketing staff are available 8:30am - 4:30pm Newfoundland Standard Time Monday to Friday, except statutory holidays, at 709-729-5599.